The Information Technology Services Department (ITS),creates an e-mail for each new RCC employee. To request your account, please fill out this form and have it signed by your supervisor. You must also sign the form and initial the back after your read and agree to acceptable use policy. Employee e-mail username is created using first letter of first, first letter of middle (if applicable), and complete last name. If there are duplicates names, e-mail username will end with a number. For instance, if there are two employees named Janet Doe, the second Janet Doe’s e-mail address will be This email address is being protected from spambots. You need JavaScript enabled to view it. .On campus, login to any employee desktop and run outlook to read your email. From home, you can access your email at https://mail.rcc.mass.edu.

Frequently Asked Questions

Question: Where do I get my e-mail address and password?
Answer: Stop by the ITS front desk.

Q: How do I change my password?
A: Login to your network account. Do Ctrl-Alt-Delete, and select Password Change.

Q: What if I forget my password?
A: Contact ITS on campus at extension 5555 or stop by our front desk.

Q: If I stop working at RCC, would my e-mail account be deleted?
A: Yes for all staff and administrators. However, if you are an Adjunct Faculty member, your account is suspended until you decide to return, at which point it is reactivated. If you are a Full-Time Faculty member, your account is active as long as you work at RCC. If a Full-Time Faculty member retires and returns to teach part-time, their accounts are treated same as an Adjunct Faculty member.