Please click here for up-to-date information on Coronavirus Disease 2019 (COVID-19). Click here for up-to-date information on Campus Access.

RCC community members are also encouraged to visit the MA Department of Health website and the Centers for Disease Control and Prevention website for accurate, updated information on the virus.

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Remote Learning Resources For Students

Thank you for enrolling in courses at RCC! Please bookmark this page and visit it when you need support during your studies.

Coursework

During the fall 2020 semester, many students will be enrolled in online, virtual or hybrid courses. Please review our orientation materials for tips on preparation, participation and effective study habits.

Course information can be accessed through MyRCC.  If you are having trouble logging in or finding your courses, please review our step-by-step course access guide. Remember that classes will be delivered through a variety of web-based collaboration tools, including Zoom and Micorsoft Teams. 

Student Support Services

Student support services will be delivered primarily through phone calls, emails, and web-based collaboration tools.  We realize that some services will require in-person appointments, and we will allow you to schedule in-person appointments when needed.

RCC’s business hours are:

Remote Service Hours – During these hours, you may contact RCC staff via phone, email, or web-based tools:
            Mondays, 8:30 am – 6:30 pm
            Tuesdays, 8:30 am – 5:00 pm
            Wednesdays, 8:30 am – 5:00 pm
            Thursday, 8:30 am – 6:30 pm
            Fridays, 8:30 am – 5:00 pm

Hours for on-campus appointments – appointments must be scheduled in advance:
            Mondays, 8:30 am – 6:30 pm
            Thursday, 8:30 am – 6:30 pm
            Friday, 8:30 am – 5:00 pm – Payroll appointments only

Please click here for a full student services directory. Staff in each office can help you determine if an on-campus appointment is required, and can talk you through the process of scheduling an appointment.  

Academic Support

Learning Center staff are equipped to provide you with academic support using WConline. To schedule an appointment, visit https://rcc.mywconline.net/. For step-by-step instructions please click here.

Library

The RCC Library has an array of resources that be accessed from off-campus to meet your research needs. The library will have real-time chat reference during RCC’s business hours to help you with any research needs that you have.  To find out all the resources the library has to support you please visit: http://www.rcc.mass.edu/library/latest-news/248-student-resources-page

Campus Access

As stated previously, you must schedule an appointment to visit campus. Visit the Student Services Directory for links to our appointment booking software. For more information on campus access, visit www.rcc.mass.edu/campusaccess

Bookstore

Until further notice, all bookstore services will be provided online by Barnes & Noble. Visit the bookstore website at https://bncvirtual.com/rcc. If you have questions or require support with the bookstore website, the Barnes and Noble customer contact center is open 24/7. Call them at 1-800-325-3252 or email them at customerservice@bncservices.com

Technology Needs & Support

Beginning in Fall 2020, all students are eligible to receive technology through the RoxSTARS program.

The Information Technology Office at RCC is available to answer your technology questions and to resolve technology-related problems, as they arise.  To contact IT, call 857-701-1555 or email user2@rcc.mass.edu.

Healthy Tiger Plan 

RCC Tigers take responsibility to stay well and protect each other to limit the spread of COVID-19 and other communicable diseases. RCC Tigers care for one another and all members of the RCC community and are expected to follow protocol and guidelines on campus. When we follow these guidelines, we are able to do our best for ourselves and each other’s health. Please follow the steps in the Healthy Tiger Plan to protect yourself and others:

Free COVID-19 Testing

The City of Boston has partnered with community health centers to increase access to COVID-19 testing for Boston residents.

  • Testing is free regardless of insurance or immigration status, and will not affect "public charge" rule determinations.
  • All sites require you to call ahead for pre-screening and to schedule an appointment.
  • Hours vary between sites. Please call ahead.
  • Many of these sites have capacity for languages in addition to English.
  • Contact your health insurance provider with insurance coverage questions.

The multilingual Mayor's Health Line (617-534-5050) can help with health insurance applications, navigating Boston's health care system and COVID-19 questions. Click here for a list of test sites or visit the test site interactive map.

Additional Resources

Additional Resources are being posted to Campus Life page on MyRCC.  We will regularly update this page with resources and new information.

All official college communications related to COVID-19 are located at www.rcc.mass.edu/coronavirus.  We also encourage you to visit the CDC website and the MA Department of Public Health website for accurate and updated information on COVID-19.

Please direct all COVID-related questions to COVID-19@rcc.mass.edu

 

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