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Healthcare Programs at RCC

Now more than ever, enrolling at RCC provides a flexible and affordable path toward your career. Each of the programs geared toward healthcare professions was designed to meet Boston’s growing workforce needs. We work directly with Boston’s largest healthcare employers to ensure our courses provide you with the knowledge and skills needed for immediate workplace success.

Whether you need help signing up for an assessment or need guidance determining which health careers program serves your long-term career interests, we are here to help. RCC provides one-on-one support throughout the enrollment process; and throughout your studies you will continue to receive individual guidance from our team of experienced administrators. With small class sizes, there is a balance of cooperative learning as well as individual time with the instructor in every course.

Virtual Info Session Clinical Medical Assistant
This course will introduce students to the clinical responsibilities of a medical office. Topics covered including preparing patients for examination and treatment. Students will learn routine laboratory procedures, as well as stress and diagnostic testing. The program also covers ethics and the legal aspects of healthcare.

Medical Billing and Coding
This course will introduce students to ICD-10 guidelines, basic claims processes for medical insurance and third-party reimbursements, and specialty fields such as surgery, radiology, and laboratory. Students will become familiar with user manuals (CPT, ICD-10, and HCPCS) and learn how to match services and codes. They will also learn to solve insurance billing problems, manually file claims, complete common insurance forms, trace delinquent claims, appeal denied claims, and streamline billing procedures.

Pharmacy Technician
This course introduces students to the theoretical knowledge and hands-on training necessary to work as pharmacy technicians in retail, hospital, and fulfillment pharmacy settings. Topics include the history of medicine, pharmacy terminology, prescription processing, and compounding, inventory management, and state and federal pharmacy regulation. RCC offers this course in partnership with CVS Pharmacy.

Phlebotomy
This course will introduce students to medical terminology, human anatomy and physiology, OSHA regulations, bloodborne pathogens, universal precautions, ethics, and applicable law. Students will familiarize themselves with test requirements, tube identification, procedures, and protocols for lab safety.

RCC understands the personal and professional obligations of students mean they are typically busy during standard business hours. Our training courses are offered during evening hours and weekends, giving students the flexibility to participate during the hours that work best for their needs. To begin the process for enrollment in one of our Health Careers Training Programs:
1. Complete your online application and email it to: EEverton@rcc.mass.edu
2. Your Program Manager will contact you to schedule your assessment and go over your program requirements.
3. Submit necessary documents to your Program Manager.
4. You will receive an email with information on how to make your payment.
5. Attend a new student orientation.
6. After your bill has been paid, you will receive an email with class information one week before the start of class.

For more information on Healthcare programs at RCC, contact Executive Director Salvador Pina at spina@rcc.mass.edu or Assistant Director Evelyn Everton at EEverton@rcc.mass.edu.