Microsoft Outlook and Exchange Online are experiencing a major, widespread outage affecting users across Roxbury Community College. Faculty, staff, and students are currently unable to send or receive emails. External constituents should contact College departments by phone during the outage; internal users can communicate via Teams.

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Canvas

Canvas is Roxbury Community College’s official Learning Management System (LMS) used to deliver all current course content, materials, and communications. All online, hybrid, and web-enhanced courses use Canvas.

Through Canvas, students can:

Access course materials and syllabi
Submit assignments and complete assessments
Participate in course discussions and communicate with instructors
View feedback, grades, and track academic progress

To access Canvas, visit https://rcc.instructure.com and log in using your RCC username and password.

Mobile Access: Canvas is also accessible through the free Canvas Student app, available on iOS and Android.

Note: Canvas is used for all course delivery. MyRCC (Jenzabar) is no longer used as a learning platform but remains the student portal for registration, financial aid, and personal information.

Need Help?

For technical support, contact the RCC IT Help Desk at helpdesk@rcc.mass.edu.

24/7 Canvas support is also available from the Help option in the Global Navigation Menu within Canvas.