Students will have only one username and password for use with MyRCC / E-Learning, Email, Microsoft Office, Pharos and computer login. A recent update we made is we now only use one username and password for the main software/programs we use at RCC. This excludes 3rd Party programs that may not be directly connected to RCC.
If you are a new student and need assistance with receiving your student email and password, please reach out to the Helpdesk via the following methods:
Student username will be first initial, middle initial (if applicable), last name. Your username will be used to log in to MyRCC, Pharos, Office 365 where you can access your email by clicking Outlook. Student Username are made up of the first initial followed by middle initial (if provided) and then last name.
There is a default password (for new students only) to be used the first time you
log in to your MyRCC account.
If you are a new/existing student or have attended RCC and you do not remember your password, please
contact the helpdesk. Helpdesk contact information is below.
Office 365 login: click here or navigate to https://login.microsoftonline.com
Email: Click here or navigate to https://outlook.office.com/mail/
Make sure you enroll in Self Service Password Reset: Click here to for the guide
If you have any issue, please reach out to the RCC helpdesk by
MyRCC is RCC’s self-service student and faculty portal. This is where students can register for classes, see their schedule, make payments, access course materials, view grades, get an unofficial transcript and keep abreast of RCC’s student events.
All student information is maintained in RCC’s ERP system, Jenzabar, and made available through the MyRCC web portal. This system is the engine that drives all administrative processes for Admissions, Advising, Registration, Scheduling, Financial Aid, Finance, and eLearning. MyRCC provides a common platform for faculty, staff and student interaction and allows students to manage their academic information.
Overall MyRCC enables:
To sign into MyRCC please click here: https://myrcc.rcc.mass.edu
New student's should have received a welcome letter with their login information.
There is a default password to be used the first time you log in to your student email
account. If you have forgotten your username or password, please make sure to contact
the Helpdesk.
To change your Password please use the Office365.com password reset tool.
NOTE: If you don't know your security questions or didn’t enter a phone number please contact
the IT department via these methods:
Email: Helpdesk@rcc.mass.edu
Phone: 857-701-1555 or x1555
Website: helpdesk.rcc.mass.edu
RCC uses MS365 suite of services and tools for communication, collaboration amongst other functions within the O365 suite of tools.
The service includes Office 365 Apps both online and you can download and install on your computer (Word, PowerPoint, Excel, Team and OneNote), 1TB of OneDrive storage, Yammer, and SharePoint sites, etc.
Update: All Students, Faculty and Staff will all use Office365 for email and Microsoft Office Products.
Here as some links, tip and trick to help you navigate and work with O365:
